Do Not Call Policy
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Sterling Home Offer is a trade name of Aegis Media Group, LLC.
Last updated: November 2, 2026
This is our written Do Not Call policy. We keep it under the Telephone Consumer Protection Act (TCPA) and FCC rules (47 CFR 64.1200), the FTC Telemarketing Sales Rule, the Florida Telephone Solicitation Act (FTSA) and other state telemarketing laws. A copy is available free on request, and this page is it.
The short version
- Tell us once, any way you like, and we stop calling and texting that number.
- We act as fast as we can, and never later than ten (10) business days. Text STOP is handled right away.
- Your number stays on our internal Do Not Call list for at least ten (10) years.
- Did we call after you asked us not to? Call or email us and we will fix it the same day.
Who this policy covers
It covers every call and text placed by Sterling Home Offer or by anyone calling on our behalf, including our AI voice assistants, our team members, contractors, and partner investors or vendors working from our leads. A Do Not Call request you give to any of them is a request to all of us.
How to ask us not to call
Any of these works:
- During a call: tell the person or the AI assistant "don't call me," "stop," "remove me," or words to that effect. On an automated call you can also press the key announced for opting out.
- By text: reply STOP to any text from us.
- By phone: call (888) 260-1777 and ask to be put on our Do Not Call list.
- By email: send a message to info@sterlinghomeoffer.com with the subject "Do Not Call Request" and the phone number(s) to remove.
- Online: use the form on this page. Email info@sterlinghomeoffer.com with the phone number to add, and tell us whether you want no AI calls only, no texts only, or no contact at all. You can also call or text (888) 260-1777 and say "do not call".
You do not need to give a reason. You may also ask for something narrower: no AI calls, no texts, or no marketing texts but still updates about your offer.
What we record
When you ask, we record the phone number, your name if you give it, the date and time, how you asked, and what you asked for. We add the number to our internal Do Not Call list immediately.
How fast we act
| How you asked | When calls and texts stop |
|---|---|
| Told a person or the AI on a call | Immediately; the list is updated the same day |
| Replied STOP to a text | Immediately. You get one confirmation text and nothing more |
| Phone, email, mail or online form | As soon as we process it, and never later than ten (10) business days |
Ten business days is the legal maximum under FCC rules, not our goal; most requests are processed the same day. Florida law allows a sender 15 days after a STOP reply before a text claim can be brought; we do not use that time.
What happens after you opt out
- Your number is on our internal Do Not Call list and we do not call or text it for sales or follow-up purposes, by any means, human or AI.
- We keep your request on the list for at least ten (10) years. Federal rules require five years; we keep it longer so that it does not quietly expire.
- The number is removed only if you yourself ask us to contact you again, for example by submitting a new request on our website and checking a consent box.
- Opting out does not affect a transaction already under way. If you have signed a purchase agreement with us, the title company and our team may still need to reach you to complete the closing; those are not sales calls.
Our calling practices
- Consent first for anything automated. Automated, prerecorded and AI-voice calls and automated texts are placed only to numbers whose owner checked a consent box on our form.
- Live calls only otherwise. If we reach out to an owner whose number came from public records or a data provider, a person dials by hand, with no prerecorded or AI voice.
- Registry checks. Before any outreach to a number that did not come with consent, we check it against the National Do Not Call Registry (using a version no more than 31 days old), the Florida "no sales solicitation calls" list, any other applicable state list, and our internal list.
- Hours. We call only between 8:00 a.m. and 8:00 p.m. in the called person's local time (federal law allows until 9:00 p.m.; Florida stops at 8:00 p.m.; we use the stricter limit everywhere).
- Frequency. No more than three call attempts to the same person in 24 hours about the same matter.
- Identification. Every caller gives their first and last name (or, for an AI assistant, says it is an AI assistant) and says they are calling for Sterling Home Offer, right at the start. Caller ID shows a real number that you can call back: (888) 260-1777.
- Training. Everyone who makes calls for us, and every vendor that touches our calling, is trained on this policy before they start and at least yearly.
- Monitoring. We review call logs, recordings and opt-out handling regularly and fix any gap we find.
- Records. We keep consent records, call records and Do Not Call requests for at least five (5) years, as the FTC's Telemarketing Sales Rule requires.
If you got a call after asking us to stop
We take this seriously. Contact us right away at info@sterlinghomeoffer.com or (888) 260-1777 with the number that was called and the date and time. We will check our records, confirm your number is on the list, find out what went wrong, and tell you what we did. If a vendor or partner caused it, we will correct them as well.
Other places to register
- National Do Not Call Registry: donotcall.gov or 1-888-382-1222 from the phone you want to register.
- Florida "no sales solicitation calls" list: through the Florida Department of Agriculture and Consumer Services at fdacs.gov.
Registering there limits sales calls from companies in general. Telling us directly is the fastest way to stop calls from us specifically.
Contact
Aegis Media Group, LLC, doing business as Sterling Home Offer Email: info@sterlinghomeoffer.com Phone: (888) 260-1777
Related pages: Privacy Policy, Terms of Service, SMS Terms & Conditions, AI Voice Technology Disclosure.
Questions about this page: call or text (888) 260-1777 or email info@sterlinghomeoffer.com.
